Multi-factor authentication (MFA) provides an extra layer of protection to make sure it's really you when you log into UQ services and systems.

MFA is also referred to as two-factor authentication or 2FA. It requires 2 separate factors to identify you and allow access to your account:

  1. Something you ‘know’ (your username and password).
  2. Something you ‘have’ (e.g. your mobile phone).

MFA is extremely effective because even if a criminal is able to obtain your account password, MFA will still make it very difficult for them to access your account.

The MFA service is provided by Duo Security

Modern scams can be highly sophisticated, making it difficult to know what is real and what is fake. For a quick overview, read Is this legitimate? Protect yourself from scams.